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v 1.8.79
v 1.8.79
Overview Survey Creator Survey Creator V2 Examples Docs Source

Cancellation Survey

Cancellation Survey Form Template


                        
    
        SurveyCreator.StylesManager.applyTheme("bootstrap");
    


            
                var creatorOptions = { showLogicTab: true };
                var creator = new SurveyCreator.SurveyCreator("creatorElement", creatorOptions);
                creator.showToolbox = "right";
                creator.showPropertyGrid = "right";
                creator.rightContainerActiveItem("toolbox");
            
creator.JSON = {
    "title": "Cancellation Survey",
    "description": "Thank you for using our service. We would highly appreciate if you would take the time to fill our cancellation survey. This would help us improve the service.",
    "pages": [
        {
            "name": "page1",
            "elements": [
                {
                    "type": "radiogroup",
                    "name": "using_duration",
                    "title": "How long have you been using the service?",
                    "choices": ["Less than a month", "1-6 months", "7-12 months", "1-3 years", "Over 3 years"]
                }, {
                    "type": "radiogroup",
                    "name": "using_frequency",
                    "title": "How often did you use the service?",
                    "choices": ["Once a week", "2 or 3 times a month", "Once a month", "Less than once a month"]
                }, {
                    "type": "radiogroup",
                    "name": "cancel_reason",
                    "title": "What was the main reason for cancelling the service?",
                    "hasOther": true,
                    "choices": [
                        "No longer need it",
                        "It didn't meet my needs",
                        "Found a better alternative",
                        "Found a cheaper alternative",
                        "Quality was less than expected",
                        "Ease of use was less than expected",
                        "Access to the service was less than expected",
                        "Customer service was less than expected"
                    ]
                }, {
                    "type": "radiogroup",
                    "name": "satisfaction",
                    "title": "Overall, how satisfied were you with the service?",
                    "choices": ["Very Satisfied", "Satisfied", "Neutral", "Unsatisfied", "Very Unsatisfied"]
                }, {
                    "type": "matrix",
                    "name": "future_using",
                    "titleLocation": "hidden",
                    "columns": [
                        "Definitely", "Probably", "Not Sure", "Probably Not", "Definitely Not"
                    ],
                    "rows": [
                        {
                            "value": "use_in_future",
                            "text": "Will you use our service in the future?"
                        }, {
                            "value": "recommend",
                            "text": "Will you recommend our service to others?"
                        }
                    ]
                }, {
                    "type": "comment",
                    "name": "service_improvements",
                    "title": "How can we improve our service?"
                }
            ]
        }
    ],
    "showQuestionNumbers": "off"
};
                    
<!DOCTYPE html>
<html lang="en">
<head>
    <title>Cancellation Survey Form Template, Survey Creator Example</title>

<meta name="viewport" content="width=device-width" />
    <script src="https://unpkg.com/knockout@3.5.1/build/output/knockout-latest.js"></script>
    <script src="/DevBuilds/survey-knockout/survey.ko.min.js"></script>
    <script src="https://cdnjs.cloudflare.com/ajax/libs/ace/1.4.10/ace.min.js" type="text/javascript" charset="utf-8"></script>
    <script src="https://cdnjs.cloudflare.com/ajax/libs/ace/1.4.10/ext-language_tools.js" type="text/javascript" charset="utf-8"></script>
    <!-- Uncomment to enable Select2
    <script src="https://unpkg.com/jquery"></script>
    <link href="https://cdnjs.cloudflare.com/ajax/libs/select2/4.0.3/css/select2.min.css" rel="stylesheet" />
    <script src="https://cdnjs.cloudflare.com/ajax/libs/select2/4.0.3/js/select2.min.js"></script>
    -->
        <script src="/DevBuilds/survey-creator/survey-creator.min.js"></script>
        <link href="/DevBuilds/survey-creator/survey-creator.min.css" type="text/css" rel="stylesheet" />
    <link rel="stylesheet" href="https://unpkg.com/bootstrap@3.3.7/dist/css/bootstrap.min.css">
    <link rel="stylesheet" href="./index.css">

</head>
<body>
    
<div id="surveyContainer">
        <div id="creatorElement"></div>
</div>

<script type="text/javascript" src="./index.js"></script>

</body>
</html>